This Privacy Policy applies to HighLevel Architect, operated by Neil Vincent Dela Rosa Hernandez, a registered professional under the Bureau of Internal Revenue of the Republic of the Philippines, doing business as HighLevel Architect ("we," "us," or "our").
We operate the website highlevelarchitect.com and provide done-for-you revenue systems, paid advertising management, marketing automation, and related digital services to businesses located in the United States.
For privacy inquiries, contact us at: [email protected]
This Privacy Policy explains how we collect, use, store, and protect personal information when you:
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
We do not collect payment information directly. Payments are processed through PayPal and Wise, and we do not store your financial or card data on our systems.
We use the information we collect to:
We do not use your personal information for unsolicited marketing without your consent.
By providing your phone number through any form on this website or through your client onboarding process, you expressly consent to receive text message (SMS) communications from HighLevel Architect.
These communications may include:
Message frequency will vary. Message and data rates may apply depending on your carrier and plan.
To opt out at any time, reply STOP to any SMS message you receive from us. You may also opt out by emailing [email protected]. After opting out, you will no longer receive SMS messages unless you opt in again. For support, reply HELP or contact [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
This section is intended to comply with CTIA Messaging Principles and Best Practices and applicable A2P 10DLC registration requirements.
We and our third-party partners may use cookies, pixels, and similar tracking technologies on our website, including the Meta Pixel (Facebook Pixel), to:
You may control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of this website.
Where required by applicable law, we will provide appropriate mechanisms to opt out of cross-context behavioral advertising or the sharing of your personal information for such purposes.
We do not sell your personal information. However, certain tracking technologies such as advertising pixels may constitute "sharing" of personal information under applicable privacy laws including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA). To opt out of such sharing, you may adjust your browser or device settings, or contact us at [email protected].
When we provide services to our clients, we may access, process, or handle personal information belonging to our clients' customers, leads, or contacts — including data stored within platforms such as GoHighLevel — solely as directed by the client and in accordance with our Service Agreement.
In these instances, our clients act as the data controller and we act as a service provider or data processor. Our clients are solely responsible for ensuring they have obtained the appropriate rights, consents, and legal bases to collect and use the personal data of their own customers before sharing or providing such data to us for processing.
We process client-provided data only for the purpose of delivering the agreed services and do not use such data for our own marketing or any purpose outside the scope of the engagement.
To operate our business, we use the following third-party platforms that may process your personal data:
| Platform | Purpose |
|---|---|
| GoHighLevel (LeadConnector) | CRM, automation, scheduling, and communications |
| Meta (Facebook/Instagram) | Paid advertising and pixel-based tracking |
| Zoom | Video calls and consultations |
| Google Meet / Google Chat | Video calls and client communications |
| Client messaging | |
| PayPal | Payment processing |
| Wise | Payment processing |
Each of these platforms operates under its own Privacy Policy. We are not responsible for the privacy practices of these third-party services.
Your personal information is stored and processed using GoHighLevel's infrastructure and other cloud-based platforms. We implement the following practices to protect your information:
No method of electronic transmission or storage is 100% secure. While we take reasonable measures to protect your data, we cannot guarantee absolute security.
Data Breach Notification: In the event of a personal data breach, we will notify affected individuals and the National Privacy Commission of the Philippines within 72 hours of becoming aware of the breach, as required under Republic Act 10173 and its Implementing Rules and Regulations.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to perform our services, or as required by law. When data is no longer needed, we take reasonable steps to delete or anonymize it.
Depending on your location, you may have the following rights regarding your personal data:
To the extent the California Consumer Privacy Act and California Privacy Rights Act apply to us, California residents may have the following rights:
We do not sell personal information. Certain advertising-related data sharing may be subject to opt-out rights as described in Section 6.
To exercise any of these rights, contact us at [email protected]. We will respond within 45 days as required under CCPA/CPRA, or as otherwise required by applicable law.
Our services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, contact us immediately at [email protected] and we will take steps to delete it.
We reserve the right to update this Privacy Policy at any time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the revised policy.
For any privacy-related questions, requests, or complaints: